Technical Support - System Modifications 30 Minutes
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Product detailed description
If you are setting up your Smart Home system yourself but encounter a problem you cannot solve, you can request the assistance of our technician. Thanks to years of experience, we can resolve a large portion of issues that can be addressed at the system level. We can also detect flaws in the system that might be causing problems.
This service covers system settings, IP addresses, access rights, password change assistance, user account creation, and troubleshooting at the control unit level. As part of this service, we also provide telephone support for troubleshooting when the control unit is not connected to the internet (e.g., incorrect IP address settings).
If the control unit does not have internet access, it is necessary to provide our technician with access to your PC using the TeamViewer application.
The minimum order is 0.5 hours of work (1 unit).
Important Notice:
If you are interested in this service, please order one unit and select bank transfer as the payment method. We will then contact you to agree on the details, based on which we will adjust your invoice.
Additional parameters
| Category: | Other Smart Products |
|---|---|
| Warranty: | 2 years |
| ? Supported in system: | Fibaro HC2, Fibaro HCL |
| ? Wireless protocol: | Nie je |
| ? Device color: | Nepodstatna |
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The HomeSystem store is not just an ordinary retailer, but your true partner in the world of smart homes. We pride ourselves on a highly professional customer approach and are here for you at every step of your project. Our absolute priority is top-tier technical support and prompt, expert service. Whether you need advice on selecting products, assistance with the initial setup, or a quick resolution to a technical issue, our experts are always ready and eager to help.